Privilege Aluxes Adults Only Isla Mujeres

Oh my gosh, the beachfront view from the room was the best 🌅! staff were super helpful, but some were rude and didn't understand our needs. 🏝️ Drawback: being above the noisy engine room made sleeping impossible.

The beach next to the hotel was amazing! Breakfast setup was LOVELY. Staff was wonderful. The view from the room was worse than the photos. Would choose this place again.

Arriving at Privilege Aluxes Adults Only was disappointing due to room issues and service mishaps. But the beautiful beach, peaceful atmosphere, and delicious food at Satay restaurant made up for it. Overall, a quiet retreat for relaxation.

The location next to a noisy bar and constant barking made it hard to relax on our honeymoon. Inconsistent service and missing amenities were disappointing. On the bright side, the property was well maintained, with friendly staff, great dining options, and a convenient beach and pool service. The location is fantastic with wonderful breakfast and good pool facilities, but the room was small, outdated, and had ant issues. Despite its flaws, it's an okay choice for the price, especially with the help of Jamie for activities. The hotel falls short on its promises with misleading photos, lackluster food quality, and subpar room amenities, but the staff is friendly and the location is convenient.

The property and location were amazing, just steps away from Playa Norte and close to restaurants. The main restaurant had delicious dinner options. However, service was hit or miss, with rules restricting guest freedom. Front desk staff were rude, but other hotel staff were friendly. A bit of training could improve the customer service experience.

The exclusive amenities and professional service exceeded all our expectations. the Spa & Wellness Centre was the highlight of our trip, providing us with various relaxing treatments such as body scrubs, massages and beauty treatments. the outdoor swimming pool and jacuzzi were a perfect complement to the breath, taking beach access. the resort had live entertainment every night and the dining options were top, notch, offering a diverse range of in, room and private facility options for breakfast, lunch and dinner. the location was great, with a sun terrace overlooking the garden area.

The only minor issue we had was that the sun loungers were sometimes difficult to find due to their popularity. the staff was always helpful and accommodating, finding us a spot to enjoy the sun.

During our workcation stay in Isla Mujeres, we were pleased with the spacious and clean rooms at the property. The location was amazing and the staff were friendly and helpful. Despite some hit or miss experiences with service and food, we appreciated the beautiful bathrooms and the overall cleanliness of the accommodations. The rules and restrictions were a bit off-putting, but the property itself was beautiful and well-maintained.

I recently stayed at this amazing hotel for a much-awaited honeymoon celebration. From the moment we arrived, we were treated like royalty, with fresh towels and a cold glass of champagne. The staff, especially Javier, Jose Maria, Edwin, and Jose. The beach was breathtaking, with clear blue water and tiki huts for relaxation. The spacious and clean honeymoon suite with a balcony was perfect, and the hotel's location allowed for easy access to restaurants and shops within minutes. The pools were also great. All-inclusive by day was a fantastic option. the staff, amenities, and location made Privilege Aluxes our favorite hotel ever.

I would be more than happy to recommend this hotel.

Outstanding service with fluent bilingual staff. Immediate room service and excellent housekeeping. Beautiful view facing the ocean from upgraded room with a small deck. Clean pools and immaculate grounds. Polite and unobtrusive security guards for safety. Well-behaved and unobtrusive children, making for a peaceful environment. Quick response to a water issue in the room, even at 4AM. Excellent wait staff in restaurants and at the pool. Delicious food, particularly at the Rodizio. Great location right by Playa Norte beach in the Caribbean. Very friendly and nice staff. Clean and spacious rooms. Amazing and lovely staff, especially the waiters. Easy access to drinks and well taken care of. Accommodating room upgrade request, even during peak times. Loved the spa and spa workers

Felt lucky, nothing to complain about

As friends who love going out at night, we really enjoyed the facilities and amenities at Privilege Aluxes. The pool and beach spaces were beautiful, and the staff made us feel like family. We felt safe exploring the nearby area and the all-inclusive package was worth it.

We felt so relaxed during our stay at Privilege Aluxes, with no complaints whatsoever.

The hotel had a great pool, and the staff were cool. The rooms were big, and the location ruled. Cynthia at the Front Desk needs to be less rude, remember to keep that in mind when in the mood 😊.

The location of this hotel is top-notch, nestled right on a stunning beach with beach club facilities. In the Satay restaurant, guests will love the fantastic food and great service. Plus, the hotel offers various activities that add to the fun, such as pool access and dinner buffets.

Some minor issues like uncomfortable pool chairs and the need to sign a bill after each meal or drink detract from the experience.

Great location near shopping and galleries with artistic ambiance. Beach is around the corner but still great with massage services only for $30. All-inclusive at around $44 per day with excellent food choices and buffets. Well-maintained, easy to get around, and friendly staff. Overlooks the cemetery.

The location is fantastic, with an exceptional pool, and great dining options. Staff went above and beyond, especially Ana, Jose, and Misael. Room service was top-notch. Minor issues like room size and extra charges, but a solid choice for the price.

Great location near downtown and beautiful beach. Clean rooms and well-kept grounds. Excellent staff, helpful and accommodating. Good food with options for food allergies. Amazing beach with clear blue water and soft sand.

We had an amazing time at this hotel. It had everything we needed for a relaxing vacation. The hotel facilities were top-notch, with a stunning pool and lounge area right on the most beautiful beach. Additionally, the hotel's location was perfect for us, as it was near all the night life on the island, close to restaurants, and even transportation was easily accessible. The staff was super friendly, especially the concierge who gave us great recommendations for things to do around the city. We particularly loved the delicious breakfast selection they had every morning.

Nothing to not like.

Great location, friendly staff, spacious rooms with balcony spa tub, secluded beach, excellent service at the Beach Club and pools, convenient to walk to shops and restaurants.

None.

We had a fantastic time at this adults-only hotel. The beach was stunning, with comfortable beach chairs and cabanas provided. We also enjoyed delicious food and live music at the beachfront restaurant. The location was perfect for exploring the island, with plenty of bars, restaurants, and shops nearby. The concierge even helped us rent a golf cart to explore further. We also loved the nearby cemetery with its colorful tombstones and memorials.

The staff was friendly and helpful, always willing to assist with any requests or questions we had. the beach and pool area were beautiful and well-maintained, providing a relaxing and enjoyable place to spend our days. the room was comfortable and clean, with all the necessary amenities for a pleasant stay.

A few aspects of our experience. the cleanliness of the room was not up to par, with sand on the floors and hairs in the bathroom.

This all-inclusive resort offers a great location, with easy access to the ferry and other public areas. The rooms are spacious, clean, and comfortable, with amazing views of the sea and passing ferries. The staff provides excellent service, with friendly wait staff in the restaurants and at the pool. The breakfast options are tasty and varied, and there are four restaurants to choose from. The resort also has a small but nice gym and a pool bar for relaxing with drinks.

The air conditioning in the rooms is mediocre, resulting in some humidity and a plastic mattress cover makes sleeping somewhat difficult.

The hotel facilities were fantastic, with a beautiful pool area and a stunning beach. The staff was always friendly and accommodating. The Honeymoon Suite was spacious and had a great balcony with a Jacuzzi. The beach bar had a delicious breakfast and the service at the pool bar and beach club was exceptional.

Nothing I didn't like to be fair.

We were pleasantly surprised by our suite upgrade upon arrival. The staff were extremely friendly and helpful throughout our stay. The beach restaurant was a great touch, and the location near town made it easy to explore. a great experience.

The rooftop platinum suite with a private pool was amazing. We also enjoyed the beach club's a la carte menu. the pool area and swim, up bar were great, with plenty of lounge chairs and attentive staff.

Our check, in experience was slow and chaotic due to the remodeling of the reception area. the room was on the small side, and the jacuzzi outside was outdated.